Northgate is uniquely positioned to assist you in achieving your primary e-Commerce objectives by delivering a solution that will both meet your immediate requirements and that has the proven flexibility and scalability to support future initiatives. Critically some initiatives are likely to change shape quickly - or become redundant - as new ones appear. It is the appreciation of this speed of change that has influenced the Northgate e-Commerce delivery model.

Our business philosophy revolves around People, Process, Partnering and Performance. This philosophy has delivered flexibility, innovation, responsiveness, support and advice to over 2,500 Northgate clients during our 30-year history.

The Northgate process will help define the business and technology objectives that your company requires to become successful in an e-Commerce environment. Our 'Etone' component Strategy and Process will help de-risk the project and ensure investment protection. Our experience has shown that deviation from such a process can lead to poor investments in technology and costly investment mistakes.

This exercise of web enabling your business is going to force you to make a lot of decisions about automating your business practices. We will take time to walk you through some of the decisions that will have to be made within your organization. We have qualified business consultants trained in managing workshop sessions to help aid your company in this process.

Using our module driven product means you decide what you want to have on your web site and when you want to implement it. The process has been designed in such a way that you can choose not only the presentation of your web pages but also the type of information that is displayed there. Select any or all of the components available (Product Catalog, Order Entry, Order Tracking, Purchase Order Inquiry, as well as any components from the Web Content Management suite and let Northgate's connectivity engine "Concerto" seamlessly interface them with your existing environments.

Recognizing that it takes a number of fields of expertise to satisfy the demands of a client base like ours, we have combined our Business, Technology and Application Development skills with those of others. You will see, and hear, constant reference within this document, and during our engagement life-cycle, to products such as Concerto and GoShip. Concerto is the web development environment used by our engineers, and GoShip is an exciting new technology and business concept allowing you to be in complete control of your shipping and packing process.

The Web Content Management modules allow you to update and manage your web site with elements that have nothing to do with foreFront. You will have the ability to change news items, product adverts, and partner links. Update FAQ's or Contacts within your organization.

In addition to the standard modules themselves, we also provide a variety of additional services around Customization, Installation, Training, and Data Sweeping/Correction. If necessary, we can also assist in the architecture of your e-commerce infrastructure from Secure WAN's to your key business partners through to the Design, Build, Implementation and Management of a complete e-Commerce technology infrastructure.