PROIV






PROCESS Order Tracking

Order Search Engine

The customer will be able to search for an Order using either the Order Number allocated or their internal Purchase Order Number. By leaving the Order Number blank, the system will present ALL order placed by this client from which they may select a specific Order.

Single or Combined Search

A 'Single Search' offers simplicity and reduced usage of real estate. A 'Combined Search', while more complex, will potentially reduce your customer's search time for their Order.

Search Criteria

A number of elements may be selected as search items for your users, for example:


Sales/Purchase Order Number

Date Range

Order Search List

Order Search List

About the Order List Report

Users will have the ability to view Orders by Order Number or PO Number. This page has the ability to be broken up or viewed in its entirety if the user chooses to do so.

Order Status


Basic Status

Open

Closed (Fully shipped)

Standard Status

In Progress (Pause or Cr. Hold)

Open

Partially Shipped

Closed (Fully shipped)

Deluxe Status

Order Processing (Pause or Cr. Hold)

Pre Production

In Production (Pick/Pack List Gen.)

Delivery (Partially shipped)

Accounting (Fully shipped)

Order Search List


Status fields are represented both graphically and in text format.

Sort Method

Orders may be sorted by Purchase or Sales Order Number.

Order List Display

Many data elements may be displayed on your Order Listing report. We suggest, when configuring this report, try not to pick more than 5, the header section of the Order Detail status may be a more appropriate section for the display of these variables. Some examples of items available:


Order Number/Order date

PO Number/PO Date

Order Status

Required Date/Promise Date

Region / Branch

Order Status Details

Order Search List

Order Detail Page Report Makeup

The Order Details page is composed of two sections. The header section typically displays the Billing Address, Shipping Address, and reiterates information from the Order List report. The paging section covers Parts Ordered, Prices, Quantities and Dates. The ship Quantity field will have a URL which will display further shipping details and tracking information.

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