While other web browsers may work with PROIV, we do not test against or support them.
General
PROIV only support the operating systems and versions outlined in our supported platforms matrix above. If you choose to develop or deploy an application on an unsupported platform, then it is at your own risk. Should you have a requirement for PROIV to support another platform then please submit your requests to Product Management who will be happy to discuss your requirements.
Oracle
Due to the numerous releases supplied by Oracle, the release indicated against each platform is the release on which this version of PROIV has been built and tested. Please contact your Account Manager if you wish to use a different combination.
Oracle 9i
Since the Production Release of PROIV Version 6 in September 2006, Oracle has announced that the Premier Support service for Oracle 9i would cease from the end of July 2007 to be replaced by Extended Support. As part of Oracles end of life process, Extended Support for Oracle 9i will be available until July 2010. Oracle has agreed to give the first year of Extended Support free of charge, with the second and third years being chargeable. However, one condition on this arrangement is that while Oracle 9i is in Extended Support Oracle will only issue hot fixes and patches against the latest version of the database (9.2.0.8 for most platforms). Other support will be restricted to advice and guidance. As a result, all PROIV port and Quality Assurance systems are being upgraded to version 9.2.0.8. As a consequence of Oracles plans, PROIV will support Oracle 9i (specifically 9.2.0.8) until the end of July 2008. After this date PROIV will no longer be able to provide support for that release of the database.
Internet Explorer 7
PROIV will be evaluating Internet Explorer 7 for use with the PROIV Web Client. However, currently this product is not supported. While it may function correctly, PROIV only support the operating systems and versions outlined in the matrix above.
SCO Open Server
SCO Open Server only supports the PRO-ISAM database.
Windows Vista
Windows Vista (Business, Enterprise and Ultimate editions) is only supported running one PROIV user concurrently. For multi-user systems you should use a Server release of Windows (Windows 2003 Server).
SQL Server
PROIV Version 6 was tested using the following SQL Server drivers. For SQL Server 2005 version number 2005.90.2047.00 and for SQL Server 2000 version number 2000.86.1830.00.
Service Packs
SP = Service Pack, SP1 = Service Pack 1, etc.
64 bit issues
Many of the hardware vendors are moving from a 32 bit architecture to a 64 bit architecture. Oracle, PROIV and other vendors are releasing 64 bit versions of their software on these platforms. In general, 64 bit operating systems can still run 32 bit programs, however, you will NOT be able to mix 32 bit and 64 bit software. This means that with the 32 bit version of PROIV you need to link in 32 bit versions of the Oracle Client, CISAM & any external subroutines. Also, with the 64 bit version of PROIV you need 64 bit versions of the Oracle Client, CISAM & any external subroutines.
Reality
PROIV supports Reality Partition databases. It does not support Reality Fileset databases.
Windows XP Professional
Windows XP Professional is only supported running one PROIV user concurrently. For multi-user systems you should use a Server release of Windows (Windows 2003 Server).
MFC Client
The PROIV Windows client is not currently officially certified on Citrix platforms. The PROIV Windows client is only supported on Citrix insofar as Citrix supports all Windows operations. Any problems found running the PROIV client on a Citrix platform must first be reproduced on a standard PROIV supported Windows platform before PROIV Support will accept it as a PROIV issue. PROIV are working to certify the PROIV client on Citrix and hope to announce official support shortly.
End of Life Statement
• Click here to read End of Life Statement
Supported Platform Guidelines
• Click here to read our Guidelines
